Privacy Policy | INVESTAR

Last Updated: [01/09/2026]

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or use the services of AUTOARK INTELLIGENT TECHNOLOGY (HONG KONG) CO., LIMITED(the "Site" or "Service").

Personal information we collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
“Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

How do we use your personal information?

We use the information we collect for the following business purposes:

To provide, operate, and maintain the Service, including generating and displaying AI-Generated Content.
To process your transactions and manage your subscriptions via Stripe.
To analyze usage patterns and, using anonymized and aggregated data, to train, fine-tune, and improve the accuracy and performance of our AI models and algorithms.
To communicate with you, including sending you service-related notices.
To screen for potential risk and fraud.
To improve and optimize our Service (e.g., by generating analytics about how customers use our Service).

Sharing your personal information

We share your personal information with third parties to help us use your personal information, as described above. For example, we use payment processing from Stripe to power our online store--you can read more about how these companies use your personal information on their respective websites.

Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Security

We implement reasonable security measures designed to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure. Sensitive payment information is encrypted and processed directly by Stripe in accordance with their security standards.

Behavioral advertising

We do not use your Personal Information, Order Information, or AI Interaction Data for third-party behavioral advertising. We may use Device Information (like cookies) to improve our own marketing efforts, such as running retargeting campaigns for users who have visited our Site. You can opt out of targeted advertising from common ad networks using the links provided in the original template (e.g., Facebook, Google).

Do not track

Please note that we do not alter our site’s data collection and use practices when we see a do not track signal from your browser.

Your rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data retention

When you place an order through the site, we will maintain your order information for our records unless and until you ask us to delete this information.

Age restriction

The site is not intended for individuals under the age of 18.

Changes

We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new policy on the Site and updating the “Last Updated” date.

Contact us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at contact@autoark.ai.